Refunds & Returns

At Indic Palate Co., delivering quality product and customer satisfaction is our prime motive. We are sorry things did not work out! We will be around doing our best and we hope to see you soon.

  • We will gladly return full amount when we receive the product in original packaging. Item/s must be unworn, unwashed, unused with all original tags/labels attached. 
  • Email us within 5 days of receipt requesting a refund and letting us know why. The item must be returned within 15 days from the time it is received. 
  • If the item received is damaged or incorrectly sent to you, we will refund or exchange the item within 7 days. Shipping cost will be on us.
  • The refund payment will be processed within 5 working days, after the day the returned items are received, via original payment method. We will carry on an inspection on the returned item. We will keep you posted on the status.
  • Items on sale will not be exchanged or returned.
  • We are not responsible for any loss or damage caused to the goods during their return shipping to us.
  • If you want an exchange against a different product (including a different colour) and if there is a price difference you may need to pay, consider the difference or receive a partial refund.